Shipping Policy

OUR SHIPPING POLICY

We do our utmost to timely send your packages to you.  We use the USPS, UPS or Federal Express.  If you want your packages expressed mail, please contact us.  We have flat rate shipping of $7.99 for the eastern portion of the US and $8.99 for the western portion of the US.  If you live outside the US, contact us about shipping costs.  We will estimate them along with any tariffs that are applied.

We don’t ship our salves during the heat of the summer unless it is regional. We include ice in the salves and slightly raise the cost.  We encourage customers to order salves during January to May and October to December.

 If a package isn't delivered, ask your neighbors or look if it was blown around your property.  I even posted on my Facebook town group page when a Fed Express package wasn’t delivered.  Luckily, the recipient responded!  Also, people are stealing packages so be careful.

We send you the tracking notices so please check them.  If the package seems to be stuck in transit, please reach out to us.  

PAYMENT

We use Square and Shopify processor as our credit card providers for our online store and in person selling.  Please read their Privacy policy and Security here and here